Interactive Teller
Objective The Interactive Teller will provide sales and service support for Member-based business in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs. Duties and Responsibilities · Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited
KEMBA Financial Credit UnionMember Service Representative I
Objective The Member Services Representative I is a results-driven position responsible for performing a broad variety of Member focused sales, service-related activities, and overall lobby management while projecting the front-line member care philosophy by greeting, welcoming, offering options and directing members to the appropriate supporting staff. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.
KEMBA Financial Credit UnionCall Center Service Representative
Objective The Virtual Branch Services Representative will provide sales and service support for Member-based business. In doing so, the Associate will provide superior service on a compliant basis for all inbound/outbound Member activity that results from Member calls, e-mail, and Internet activity. Duties and Responsibilities · Professionally service Member activity associated with loan and deposit services: o Provide accurate information for all products and services, as well as the status of all
KEMBA Financial Credit Union