• Membership Advisor

    Posted: 09/18/2022

    Our F45 family is looking to grow our sales team. If you are a positive, outgoing, confident team player this might be the perfect role for you. We are looking for a superstar sales professional. Someone who has an unstoppable drive to grow multiple studios, feels comfortable making calls, a fitness lover, strong customer service skills and an overall self-driven sales person.
    Key Responsibilities:
    • Follow-up with assigned leads/trial members (email, text, phone)
    • Nurture trial memberships
    • Book new trial members into first class
    • Build rapport with trial members as part of the membership conversion process
    • Give studio tours to first time trial members
    • Facilitate subsequent class bookings
    • Ensure trial members get necessary attention
    • Present membership options to trial members at appropriate time
    • Build strong relationships with F45 members, corporate businesses and local businesses
    • Be a brand advocate of F45
    • Be positive ‘member’ when working out at studio
    • Talk about F45 with everyone
    • Answer incoming calls
    • Greets members and guests promptly, enthusiastically and with a smile
    • Foster and build new member retention
    • Participate in studio marketing events
    • Update assigned leads/members in CRM daily
    • Meet and exceed all key performance sales indicators for our studios, including membership sales/renewals, maximizing workout traffic and maintaining premium customer service levels
    • Work collaboratively with the studio managers to manage the studio, ensuring smooth and cohesive operations
    Required Attributes/Qualifications:
    • Positive, upbeat attitude and belief system
    • Health & Fitness minded people strongly preferred.
    • Enthusiastic, vibrant, passionate and personable approach with clients
    • Effective phone skills
    • Social media acumen
    • Ability to follow a proven sales process
    • Comfortable learning new Software, such as Mindbody and LoyalSnap
    • Previous sales and marketing experience
    • Exceptional customer service, relationship building and communication skills
    • Core values of honesty and integrity, trustworthy
    • Self-motivated with strong organization and planning skills
    • Ability to multi-task and learn quickly.
    • Experience:
    • Sales: 1+ years (Preferred)
    • Customer Service: 1+ year (Required)
    Benefits:
    • Flexible schedule
    • Free Membership at F45
    • Competitive salary and commission structure
    We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.